Welcome to our new look website.

We hope you like our new website and would welcome your feedback so we can continually improve it.

Report a Missed Collection

Missed bins

If we have missed a collection of your rubbish or recycling and it was out from 7am on ...

If we have missed a collection of your rubbish or recycling and it ...

Report a Missed Collection

If we have missed a collection of your rubbish or recycling and it was out from 7am on your collection day, you can report it to us here up to 48 hours after it was missed. We will collect any missed collections within 2 working days.

Report a Missed Trade Waste Collection

Trade Waste - Missed Bins

If your business' rubbish or recycling collection has been missed, report it here and w...

If your business' rubbish or recycling collection has been missed, ...

Continue to report your missed collection.

Continue

Report a Missed Trade Waste Collection

If your business' rubbish or recycling collection has been missed, report it here and we will come back to collect it.

Other things you can Report

Continue to go to the Trolleywise website, where you can report an abandoned trolley.

Report

Abandoned Shopping Trolleys

If you see a trolley from a local supermarket abandoned on the street, please report it here.

Abandoned Shopping Trolleys

Abandoned Shopping Trolleys

If you see a trolley from a local sup...

If you see a trolley from a local sup...

Continue to report a dead animal

Report

Dead Animals

If you see a dead animal on or near a road you can report it here.

Dead Animals

Dead Animals

If you see a dead animal on or near a...

If you see a dead animal on or near a...

Continue to report an overflowing bin

Report

Litter & Dog Bins

If you find an overflowing or damaged public bin you can report it to us here.

Litter & Dog Bins

Litter & Dog Bins

If you find an overflowing or damaged...

If you find an overflowing or damaged...

You will be taken to Anglian Water's website.

Report

Report a Blocked Private Drain

Report a blocked private sewer or arrange drains repairs with Anglian Water.

Report a Blocked Private Drain

Report a Blocked Private Drain

Report a blocked private sewer or arr...

Report a blocked private sewer or arr...

You will be taken to Essex County Council's website.

Report

Report a Blocked Public Drain

Report a blocked drain on a road or pavement to Essex County Council.

Report a Blocked Public Drain

Report a Blocked Public Drain

Report a blocked drain on a road or p...

Report a blocked drain on a road or p...

You will be taken to Essex County Council's website.

Continue

Report a Broken Street Light

Report an issue with a street light to Essex County Council.

Report a Broken Street Light

Report a Broken Street Light

Report an issue with a street light t...

Report an issue with a street light t...

If you are new to the area you can register for Council Tax. Continue to go to the form where you will be able to enter your details.

Continue

Report a Change of Address

Let us know when you move as your Council Tax may change.

Report a Change of Address

Report a Change of Address

Let us know when you move as your Cou...

Let us know when you move as your Cou...

Continue to read more information.

Report

Report a Change of Circumstances

You need to report any changes to us straight away as it may affect how much help you get with your rent or council tax.

Report a Change of Circumstances

Report a Change of Circumstances

You need to report any changes to us ...

You need to report any changes to us ...

Continue to report a Fleet incident

Report

Report a Fleet Incident

Have you had an incident with one of our vehicles? For vehicle damage, upload at least two estimates of the cost of the repairs. For property damage we carry out estimates or you can choose another company.

Report a Fleet Incident

Report a Fleet Incident

Have you had an incident with one of ...

Have you had an incident with one of ...

You will be taken to Essex County Council's website.

Report

Report a Pothole

Report damages to a road/carriageway to Essex County Council.

Report a Pothole

Report a Pothole

Report damages to a road/carriageway ...

Report damages to a road/carriageway ...

Find out what information is needed and report it

Report

Report an Abandoned Vehicle

If you think that a vehicle in your area may have been abandoned, you can report this here for us to investigate.

Report an Abandoned Vehicle

Report an Abandoned Vehicle

If you think that a vehicle in your a...

If you think that a vehicle in your a...

Continue to report dog fouling

Report

Report Dog Fouling

You can report dog fouling here and we will come to clean it up as soon as we can.

Report Dog Fouling

Report Dog Fouling

You can report dog fouling here and w...

You can report dog fouling here and w...

You can also tell us about other things like dog fouling, fly tipping and graffiti. Continue to go to the form.

Report

Report Fly Posting

Fly posting is the display of advertising material on buildings and street furniture without the consent of the owner. If you see this, please report it here.

Report Fly Posting

Report Fly Posting

Fly posting is the display of adverti...

Fly posting is the display of adverti...

Continue to report the problem

Report

Report Fly-Tipping

If you're out and see that something has been left where it shouldn't be, report it here and we'll come and collect it.

Report Fly-Tipping

Report Fly-Tipping

If you're out and see that something ...

If you're out and see that something ...

Continue to read more about how to report fraud.

Report

Report Fraud

Benefit fraud is dealt with by the Department for Work and Pensions. If you think someone is getting benefits they may not be entitled to then you can report it in a number of ways.

Report Fraud

Report Fraud

Benefit fraud is dealt with by the De...

Benefit fraud is dealt with by the De...

If you witness graffiti taking place, report this directly to Essex police on 01206 210441. Continue to go to the form to report it online.

Report

Report Graffiti

If you see graffiti in your neighbourhood please report it here.

Report Graffiti

Report Graffiti

If you see graffiti in your neighbour...

If you see graffiti in your neighbour...

Continue to go to the form

Report

Report Hazardous Litter (Needles)

If you see any dangerous litter such as broken glass, needles, etc, please report it and we will make it a priority to clean it up.

Report Hazardous Litter (Needles)

Report Hazardous Litter (Needles)

If you see any dangerous litter such ...

If you see any dangerous litter such ...

You can also tell us about other things like dog fouling, fly posting and graffiti.

Report

Request a Street Clean

If you’re out and about and see something that needs cleaning, anything from fly tipping to litter, report it here.

Request a Street Clean

Street Cleaning Request

If you’re out and about and see somet...

If you’re out and about and see somet...